PROFESSIONAL SUMMARY
- Programme Delivery Manager with 17 yrs. of overall experience. Proficient with Agile Methodologies like Scrum, Kanban, SAFe, LeSS, XP as well as Waterfall Methodology.
- Rich experience in Banking, Insurance, Retail & Pharma domains.
- Excellent Track record in successful programme and project delivery across multiple markets and regions globally concurrently with complex inter-functional designs and dependencies.
- Excellent relationship management, strong influencing, and communication skills with all level of the organization including senior stakeholders.
- Program/Delivery management for technical, complex, large scale, cross-team, cross-functional initiatives from planning to execution.
- Set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to senior management and project stakeholders.
- Experience in influencing and negotiating with senior IT and senior business stakeholders.
- Expertise with improving CI/CD pipeline automation, agile practice, Cross-functional team and other techniques to improve team velocity.
- Accelerate the execution velocity of large product initiatives. Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process.
- Rich experience working at onsite for 6 yrs with US client & expertise in large scale agile transformation, digital transformation & data migration projects.
- Managed large number of resources (Multiple projects) includes project managers, scrum masters, project leads, PMO, architects, developers, QA, DBA, DevOps and business analysts, spread across multiple geographical locations.
- Rich experience working with Microsoft office, Jira, Rally & Confluence
KEY SKILLS
- Program Management, Delivery Management.
- Strategy and change management.
- Stakeholder management - engagement with stakeholders at all levels.
- Communication Management and Status Reporting.
- Project Governance - Risk, Issues, Assumptions and Dependency Management.
- Finance Management – Budget Planning and monitoring.
- Vendor Governance and Procurement Management- RFP and KPI tracking.
- Coaching and mentoring internal and external staff.
- Continuous Process improvement, analytical and problem solving skills.
ACADEMIC QULIFICATION
MCA: Master of Computer Application (2005)
BSc Mathematics: Bachelor of Science (2002)
PROFESSIONAL EXPERIENCE:
Worked as a Programme Delivery Manager from Apr 2022 to Till Date
Worked as a Programme Manager from Jan 2013 to Sep 2021
Worked as a Team Lead from Nov 2010 to Jan 2013
Worked as a Module Lead from Aug 2009 to Nov 2010
Worked as a Senior Software Engineer from 2005 to 2009
WORK EXPERIENCE:
DEC 2019 – SEP 2021
Description:
The Comptroller and Auditor General (CAG) of India is an authority, established by Article 148 of the Constitution of India, which audits all receipts and expenditure of the Government of India and the state governments, including those of bodies and authorities substantially financed by the government. The CAG is also the external auditor of Government-owned corporations and conducts supplementary audit of government companies.
The ‘One IA&AD One system’ (OIOS) project aims at creating a single source of truth regarding audit activities of IA&AD. IA&AD has seen several IT applications that catered to the needs of one or more offices in this regard. OIOS will bring together the best practices of the various IT applications into one single enterprise-wide IT application. This IT application will be designed in such a way that it can be configured and used by any audit office in the IA&AD.
Roles & Responsibilities:
- Managed Project deliverables meeting project success parameters as per agreed scope, schedule, cost and quality.
- Ensured resource utilization and overall delivery to meet SLAs.
- Produced weekly, monthly and quarterly project health reports as per senior management needs.
- Effectively managed risks, issues and dependencies throughout the project.
- Timely update to senior management for milestone progress, risk, issues and dependencies.
- Created baseline for relevant metrics to measure team progress with a continuous focus on improvement.
- Ensuring that all the deliverable are in place as per client expectation, backlogs are prioritized, estimated, requirements are clear, sprint planning and collaborative work space is available and track daily progress with help of stand-up meeting and burn down chart.
- Coached teams for the planning and facilitation of agile ceremonies to including PI Planning, daily stand-ups, backlog preparation, sprint planning, defect triage, sprint review (show & tell) and sprint retrospectives.
- Established a Trustable Working environment where all problems can be raised/discussed without fear.
- Monitored Sprint/Release progress through Burn up and Burn-down charts.
- Coached and supported team in estimation and planning.
- Helped the team to assess their Agile Maturity Level and supported them in progressing continuously.
- Identified training needs and facilitated training – process and soft skills to bridge gaps.
JAN 2013 – NOV 2019
Description:
SEI Wealth Platform (SWP) is an integrated platform to support SEI business operations across various markets around and business segments. The SWP provides a highly leveraged a single platform to support SEI business operations in ASP and BSP model. The SWP provides services for Wealth Management, Asset Management, Common Stock Trading, Fund Trading, Advisor Market and back office services. The Architecture of SWP supports application services, data integration, component integration and technical/Infrastructure services.
SWP Migration Team is responsible for onboarding new clients on to the SEI Wealth Platform (SWP). Team migrate data from existing client source systems to SWP based source to target mapping requirements. Migration involves client static (account and end client data) and financial data (including cash and positions in bulk). PD team develops set of reusable tools and use within the platform to perform bulk operations.
Roles & Responsibilities:
- Successfully managed multiple data migration projects with large team resources including offshore.
- Co-ordination among cross functional global teams across (US and India) to ensure timely completion of deliveries meeting quality standards.
- Managed stakeholders’ expectations including senior managers, migration team, QA team and tool team by effective communication and conflict management.
- Responsible for scope management while working with several stakeholders.
- Effectively managed risks, issues and dependencies throughout the project.
- Planned resource capacity to share resources across the projects to handle the dynamic nature of the project.
- Motivated team to build automation tools to decrease cost and increase productivity during a migration process.
- Change requirements – estimate and develop quotes for client scope changes.
- Ensured all the requirements/change requests/defects documented with root cause analysis.
- Timely update to senior management for achieving milestones in the project and any major concern which can impact the cost or delivery timelines.
- Managed the schedule and timelines of deliveries.
- Mentored and coached resources in the project.
- Executed strategic initiativesg. job rotation, cross training, process improvements, etc.
- Ran SAFe ceremonies, e.g., PI Planning, daily stand up, backlog elaboration/grooming, defect triage, iteration planning, iteration review(show & tell) and Inspect and Adapt.
- Worked closely with Agile Release Train Engineer(RTE) to aligned the process and streamline the product delivery in Agile Release Train (ART).
DATES NOV 2010 – JAN 2013
Roles and Responsibilities:
- Delegated code development tasks to team members.
- Part of design team to decide on enhancements.
- Finalized Test Strategies and monitoring testing phase.
- Reviewed database deliveries to customer.
- Co-ordination and status reporting among interfacing teams across US and India.
DATES AUG 2009 – NOV 2010
Roles and Responsibilities:
- Actively involved in knowledge transfer of application from previous vendor. I was the part of transition committee.
- Part of central design team to decide on enhancements.
- Implementing major changes in database objects.
- Support and enhancements – providing resolution for Trouble Tickets as per SLA.
- Implementing Change Requests following client specific standards.
- Impact analysis and design changes in existing database architecture.
DATES JAN 2005 – 2009
Roles and Responsibilities:
- Developed the major part of database objects involving PL/SQL Procedures, Functions, Triggers and SQL queries in Report Module.
- Generated adhoc, weekly, monthly, quaterly, half yearly and yearly reports as per client requirement.
- Creation of user defined function as per requirement.
- Onsite Support for User Acceptance Testing.